Unbothered Character FAQ's
What is Unbothered Character mission?
Our mission is to create minimalist, thoughtfully designed apparel that celebrates the little joys of everyday life — one animal, one universe, one tee at a time. We believe personality doesn't need to be loud to be memorable.
What materials are used in your products?
We use high-quality, comfortable materials in our products. Our tees are made from 100% cotton, chosen for softness and durability wash after wash.
Where is Unbothered Character located?
Our company is based in Brazil, where we handle all creative direction, design, and customer service. However, we work with production partners around the world to ensure faster, more sustainable delivery. Your order is printed and shipped from the facility closest to your location - whether that's in the US, UK, Canada, Australia, or Europe (Czech Republic, Spain, or Germany).
We use high-quality blanks from trusted, certified brands like Comfort Colors and others, which produce garments in various countries under internationally recognized sustainability and labor certifications.
How do I choose the right size ?
To find the perfect fit, please check the size chart available on each product page, under the price. It provides measurements for every size to help you choose the best one for you. If you're between sizes or need extra help, feel free to reach out to our customer service team for personalized advice.
Do you offer international shipping?
Yes, we ship internationally to most countries. Shipping costs and delivery times vary depending on the destination - please check our shipping policy page for details specific to your country.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking number. Use it to follow your delivery on our website or directly on the carrier's site.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request - but if your order has already been processed or shipped, we may not be able to make changes.
How can I contact customer service?
You can reach our customer service team by emailing customer@unbotheredcharacter.com or through the contact form on our website. We aim to respond to all inquiries within 24 hours.